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Lead Home Care Service Coordinator

Addus HomeCare · Richmond, Virginia, US

Position Summary : This position is responsible for coordinating administrative business and other operational such as, but not limited to, HR, Payroll, A/P,...

Job description

Position Summary : This position is responsible for coordinating administrative business and other operational such as, but not limited to, HR, Payroll, A/P, scheduling direct service staff and resolving client issues. The Lead Service Coordinator will work directly with management, provide leadership, support, training and coverage to front end staff. Hours: Full Time: Monday through Friday 8 am - 5 pm. Future On call needs as business grows. In office: Office location: 2235 Staples Mill Rd Ste 100, Richmond, VA 23230 At Addus we offer our team the best: - Medical, Dental and Vision Benefits - Continued Education - Company matched 401K - Daily Pay - Monthly Bonus - PTO Plan - Retirement Planning - Life Insurance - Employee discounts Essential Duties: - Answers phones, document detailed messages and direct all messages to appropriate parties - Schedules employees as directed by client's care plan established upon intake. - Provide Client Care. Able to cover a critical client who does not have a backup in place when an aide is unavailable. - Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the com...