Client Care Advisor

Job description

Role: Client Care Advisor Location: Myerscough, Clayton Le Dale: Contract: Full-time, Permanent: MyVets is a modern, client-focused veterinary practice committed to delivering high standards of patient care and client service. Our practices are well-equipped with advanced diagnostic and surgical facilities, and we pride ourselves on creating a welcoming, supportive environment for both clients and colleagues. IVC Evidensia is the UK and Europe’s leading veterinary care group, made up of over 900 practices and referral hospitals, united by a shared purpose of happier animals, happier owners. At IVC Evidensia, we believe careers should be built without limits. Our people are supported to make more clinical impact, access more career opportunities, and play an active role in their local and professional communities. Through investment in learning, innovation, and wellbeing, we create environments where our teams can grow in confidence, capability, and fulfilment—at every stage of their career. How you'll make a difference: Your role will include: *Greeting clients and their pets in a warm and professional manner *Managing appointments and maintaining the practice diary *Answering phon...