System Setup & Integration Manager

Job description

Title : WFS System Setup & Integration Manager Responsibilities: Requirements: Travel : Must be able to travel up to 50%, with the potential for international travel Education : Bachelor’s degree in related field or equivalent years of experience. - Obtain and maintain certification in WFS Product Suite applications required to perform the role - Responsible for gathering and identifying customer business requirements from users, customers, and other stakeholders. This includes creating, maintaining business requirement documents, noticeable use cases and process diagrams. - Educate customers on best practices in the implementation of WorkForce Software/WFM software - Facilitate client workshops either onsite or remotely demonstrating understanding in best practices during the implementation of Workforce Management Software - Deliver projects and tasks on time and within budget by effectively managing workload - Attend and facilitate team meetings - Follow established processes and best practices to continuously improve skills, while mentoring others on process. - Provide project status updates to key stakeholders both internally and externally - Partner with internal teams during...