Lead Teller-Northtown

Job description

This position is responsible for coaching, scheduling, and supervising all Tellers within a branch, in addition to providing a best in class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals. Position Accountabilities: - Provide excellent customer experience - Perform basic customer and cash transactions - Balance cash each day - Identify referral opportunities to contribute to branch goals - Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares’ BSA/AML Policy and Procedures - Identify risk and escalate concerns through proper channels - Manage branch cash expectations including ATM servicing - Coach and train all Tellers within the branch to meet goals - Assist Branch Manager with performance development of Tellers - Analyze operating reports and coach less senior Teammates accordingly - Develop and maintain knowledge of bank products, services, including other lines of business - Other duties as assigned Organizational Relationship: This position reports to the assigned leader of the branch. Position Qualifications: Education...