Senior Real Estate Servicing Specialist - Documents
FourLeaf Federal Credit Union · Baltimore, Maryland, US
It Starts With Our Employees FourLeaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiri...
Job description
It Starts With Our Employees FourLeaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work. What You’ll Do: The Senior Real Estate Servicing Specialist (Documents) is responsible for managing and processing documentation related to paid off loans, responding to legal requests, and serving as a liaison with title companies. This role requires advanced analytical skills, exceptional attention to detail, and the ability to manage high risk, time sensitive information with discretion and accuracy. The ideal candidate thrives in a fast paced environment, demonstrates strong decision making capabilities, and provides guidance to internal partners to ensure compliance, efficiency, and an outstanding member experience. Core Contributions: - Lead the coordination and retrieval of custodial documents for paid‑off loans, ensuring timely delivery, accuracy, and proper distribution to internal teams or members. Serve as the escalation point for complex documentation issues, providing expert guidance and resolution strategies. - Conduct advanced research and resolve comple...