Toyota Service Director

Job description

Location : Dallas, TX (On Site) | Type : Full Time | Compensation : DOE Position Overview: We are seeking an experienced and results-driven Service Director to lead the Fixed Operations department for our high-volume Toyota dealership in Dallas, Texas . This individual will be responsible for overseeing all aspects of service operations, driving profitability, improving operational efficiency, and delivering an exceptional customer experience. The ideal candidate will have a strong background in automotive fixed operations leadership, prior dealership Service Director experience, and a proven ability to lead high-performing teams in a fast-paced environment. Qualifications: This is an excellent opportunity for a strong fixed operations leader looking to make an immediate impact within a growing organization. - Oversee daily operations of the Service Department, including service advisors, technicians, warranty administration, and customer experience - Drive department profitability through effective management of labor sales, gross profit, expense control, and productivity - Monitor and improve key performance indicators including CSI, retention, technician efficiency, ELR, warrant...