Customer Service Technician (FST Tech)

Job description

About Whisker Labs We’re on a mission to save lives and property, leading the next wave in smart home technology and fire prevention with Ting. This intelligent sensor and concierge service monitors a home’s electrical network to detect electrical hazards that often lead to the most devastating and catastrophic fires. While on the job preventing fires inside a home, Ting also helps monitor the electrical grid, contributing to increased community fire safety and reduced environmental impact that comes with fire reduction. We’re steadfastly addressing the long-underserved realm of electrical fire prevention with leading-edge technology and embarking on the next stage of our growth. Visit tingfire.com for more information. About the Role: Joining Whisker Labs means becoming part of a dynamic startup where every team member plays a vital role in executing our mission. Embracing a critical mission, a dedication to frontline challenges, and an owner's mindset are what unite us. The FST Customer Service Technician is no exception and is pivotal in ensuring the efficiency and effectiveness of our fire safety solutions. As a FST Tech, you will blend technical expertise with customer service...