Fraud Operations Specialist - Customer Contact

Job description

Excited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide? Join us at JPMorgan & Chase Co. at our newest European hub for Chase bank, located in the heart of Berlin. In this exciting chapter of continued growth and expansion for Chase, we’re looking for a passionate Fraud Operations Specialist - Customer Contact who will be a vital part of our team, dedicated to safeguarding our customers and the company from fraudulent activities. As a Fraud Operations Specialist - Customer Contact , your role will involve identifying and mitigating fraud risks, ensuring our customers' security and peace of mind. Join our innovative team and contribute to our commitment to deliver exceptional service while combating fraud. Take this opportunity to make a meaningful impact and grow with us in the fight against fraud. Job Responsibilities: - Investigate suspected fraud cases, analysing information to uncover patterns and risks. - Provide empathetic support to fraud victims, guiding and assisting them if needed. - Employ strong problem-solving skills to assess complex fraud...