Lead Software Engineer

Job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? We’re seeking someone who is technically strong , thinks in context, looks for solutions instead of excuses , and is enthusiastic about AI and able to use it to work more effectively. How will you make an impact? Our product is part of a comprehensive SaaS solution for contact centers . We develop channels / adapters that integrate with third-party platforms such as Facebook, WhatsApp, SMS , etc., and synchronize communication between these services and the rest of our product. We manage over 30 integrations across 17 regions worldwide , and our product is used daily by hundreds to thousands of large multinational companies . Reliability, scalability, and the ability to respond quickly are critical for us. Approximately 200 million requests pass through our integrations every day. We do not build a monolith. Each adapter has its own repository, which eventually led...