Bilingual Nurse Patient Access Specialist (RN/LPN) - Remote

Job description

Bilingual Nurse Patient Access Specialist (RN/LPN) Position Summary: The Bilingual Nurse Patient Access Specialist serves as the primary point of contact for patients, healthcare providers, and field representatives within a Patient Support Services (PSS) program. This role is responsible for facilitating patient access to therapy by conducting benefit investigations, verifying insurance eligibility, supporting prior authorizations and appeals, and assisting with copay and patient assistance programs. Bilingual Clinical Care Managers may also discuss the patient’s disease state and treatment options. Bilingual Nurse Patient Access Specialist support patients throughout their treatment journey while ensuring a high level of service, compliance, and coordination across stakeholders. Job Responsibilities: - Bilingual – Spanish- ability to easily communicate with patients in Spanish regarding the program services - Support clinical discussions with patients regarding the disease state and products supported by the program. - Provide patient education on self-injections or use of injectable devices in accordance with program SOPs - Serve as the primary point of contact for patients, pro...