Seasonal - Guest Service Attendant

Job description

The Guest Service Attendant (GSA) works with large groups of students, teachers, and chaperones to ensure safe and organized admission onto zoo grounds. Guest Service Attendants assist Zoo Rangers with guests on grounds, giraffe feeding entrance and platform in addition to assisting with special events. During seasonal hours of operation, Guest Service Attendants monitor the Water Play area to ensure guest safety and service and inform them of Water Play area rules. Job Duties and Responsibilities – Priority - Maintains guest, staff and resident health, safety and security service as a priority - Contributes to saving animals in the wild through: reduction of waste, water and energy use and inspiring guests and staff to take wildlife protecting actions Guest Service Attendant: Education and Experience ▪ High school diploma, general education degree (GED); or one to three months related experience and/or training ▪ Experienced with guest/customer relations; ability to respond appropriately to safety concerns and guest complaints Language/Math/Reasoning Ability ▪ Ability to read and comprehend simple instructions, short correspondence, safety rules and operating manuals. Ability to w...