Group Fitness Lead Instructor

Job description

Position Summary Reports to the Director of Group Fitness and supports the day-to-day operations of the Group Fitness program to deliver a consistent, on-brand member experience. Leads and supports instructors, maintains schedule quality and class coverage, and ensures administrative accuracy across systems. Essential Functions: - Model and uphold Crunch policies, procedures, and brand standards. - Serve as the primary local leader for the instructor team; build engagement, alignment, and accountability. - Support hiring and onboarding of instructors, including orientation to club operations and required learning modules. - Maintain instructor records (contact information, home club, skills, certifications, wage data) and required profiles in company systems. - Support schedule execution and class coverage, including substitutions, cancellations, and communication with club leadership and the GX Director. - Monitor participation and class quality, escalating concerns as needed. - Coach and correct performance issues in coordination with the GX Director and Human Resources. - Support administrative accuracy (attendance reconciliation, payroll readiness, and required documentation)....