HM Loan Officer Assistant, MA-Ludlow

Job description

As the HM Loan Officer Assistant, you will be responsible for providing assistance to the Loan Officer(s) in managing the residential mortgage pipeline from preapplication to closing (including, but not limited to, duties such as administrative, customer service, and taking loan applications). In addition, you will be accountable for compiling the loan package and follow-up to ensure the necessary documentation for a complete loan package. Primary responsibilities include: Qualifications, Education, Certifications and/or Other Professional Credentials - Provide administrative support to the loan originator while providing world class customer service to internal and external customers. - Handle multiple tasks such as filing, entering loan application data, scheduling meetings, calling various departments to ensure smooth processing of individual loan files. - Contact customers regarding required loan documentation and prepare for loan officer review. - Gather files for weekly pipeline review with mortgage processor and provide the status of each file. - Obtain necessary information related to outstanding conditions on loan files. - Required to complete and submit cross sell report...