Specialist, Restaurant Safety Support

Job description

CULTIVATE A BETTER WORLD: Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY: As the Specialist, Restaurant Safety Support, you will support operations by fielding phone calls and email inquiries related to employee illnesses and restaurant emergencies. The team provides coverage from 6AM–2AM, Monday–Sunday (holidays included), and your assigned shift will be scheduled within that operating timeframe. Using ServiceNow, you will track employee illness exclusions and work closely with medical staff to implement internal protocols that protect the health and safety of our guests and crew. You will also manage restaurant crises that may pose a food safety or operational risk, such as power outages, loss of running water, or critical equipment failures. In this role, you will collaborates closely wit...