Customer Service Representative (FULL TIME)

Job description

Benefits: About the Role: Join Midas of Clinton Township and Troy as a full-time Customer Service Representative! Be part of a dynamic team dedicated to providing exceptional service and support to our valued customers in a fast-paced automotive environment. Responsibilities: Requirements: About Us: Midas of Clinton Township and Troy has been serving the community for over 30 years, providing top-notch automotive services with a focus on customer satisfaction. Our customers love our commitment to quality and our employees appreciate our supportive work environment and opportunities for growth. Compensation: $17.00 - $19.00 per hour - Competitive salary - Free uniforms - Health insurance - Assist customers with inquiries and provide accurate information about services and products. - Schedule appointments and manage customer follow-ups to ensure satisfaction. - Process payments and handle transactions efficiently and accurately. - Maintain a clean and organized front desk and waiting area. - Collaborate with technicians to ensure timely service delivery and communication. - Handle customer complaints and resolve issues with professionalism and empathy. - Promote special offers and s...