Refund Staff

Job description

About Planet Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day. Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets. Role overview: The delivery of tourist tax-free shopping refund services and first level support during transaction processes, providing a consistent and professional level of service in line with company policies and procedures. A fully on-site role, located within Dublin Airport. What you will do: Delivery of exceptional customer service aligned with Planet’s standards of excellence Provide a warm welcome and guide guests through their visit Assist customers by explaining procedures, answering questions, and anticipating needs Ensure VIP customers receive tailored and outstan...