Senior, Omnichannel Operations Strategies (REMOTE)

Job description

Be part of an amazing story. Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview: The Senior, Omni Operations Strategies develops and executes strategies that enhance both the customer and colleague experience across Macy’s stores and digital channels. The role drives operational excellence by simplifying store processes, improving execution, and identifying opportunities to increase sales and profitability while reducing complexity for store teams. The position partners closely with store leadership and cross-functional corporate teams, including Store Operations, Supply Chain, Customer Experience, Digital, Finance, Technology, and Corporate Communications. The Senior, Omni Operations Strategies influences enterprise strategy, ensures successf...