ECM & Central Contact Administrator

Job description

Job Advert – ECM & Central Contact Administrator Job Title: ECM & Central Contact Administrator (Fixed Contract - Maternity Leave Cover). Department: Operations & Compliance Location: UK – 100% Remote / Home Based Organisation: Optimo Care Group is a specialist provider of high-quality care and support services across the UK, working with individuals with moderate to complex needs to help them live fulfilling and independent lives. We are committed to delivering person centred care through a highly trained and compassionate workforce, while maintaining the highest standards of safety, quality and compliance. As a growing organisation, we offer excellent opportunities for career development, continuous learning through our Optimo Learning Academy, and a supportive environment where our people can thrive and make a meaningful difference every day. About the Role: We are looking for a motivated and organised ECM & Central Contact Administrator to join our team on a fixed term maternity leave contract for 9–12 months. This role plays a key part in supporting our domiciliary care operations by managing electronic call monitoring systems, responding to out of hours enquiries, maintaining...