CRM Specialist

Job description

Enable smarter customer engagement. Drive adoption. Make real impact. Are you excited by the power of data, technology and collaboration to improve how teams engage with healthcare professionals? Do you enjoy connecting business needs with smart digital solutions in a highly regulated environment? We’re looking for a CRM Specialist Benelux who is passionate about commercial excellence, user adoption, and turning CRM insights into meaningful impact. Join our Great Place to Work®–certified organization, where innovation, collaboration and purpose come together — and where your work directly supports better care for patients across the Benelux. What will you do?: As CRM Specialist Benelux, you play a key role in the successful implementation, adoption and continuous optimization of Salesforce Life Sciences Cloud across Belgium, Luxembourg and the Netherlands. You will support the transition from the legacy IQVIA CRM to Salesforce, ensuring the system is fully aligned with global standards while addressing local commercial and medical needs. Acting as a trusted business partner, you enable sales, marketing and medical teams to work more effectively through data-driven insights, custome...