Service Advisor

Job description

Description Service Advisor Job Description: Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Service Advisor to join our company. We are considering applicants with at least 4+ years of door industry experience. As a Service Advisor, your primary responsibility is to provide products and services to Customers, promote long term Customer retention, and follow through with the Internal Customer Service Team to ensure the Customer is satisfied with the work we performed. Responsibilities: - Work with Customers to provide accurate and suitable products and services to meet their needs - Follow up on leads provided and look for new opportunities, looking for ways to generate business and new leads - Work with the Team Leader and Service Manager to achieve sales goals - Follow up on all pending Service Quotes in a set time frame - Provide some technical training to Service Technicians - Manage and order shop and truck materials as needed - Assist in Customer job scheduling and project management - Provide the best Vortex experience possible - Build valuable relationships with all Customers, including...