Housekeeping House Attendant

Job description

Summary: Houseperson maintain cleanliness and appearance of the hotel, public spaces, back of the house areas, handle guest room requests and movement of laundry. Engagement Expectations: We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors: - Smile, display energy and open body language - Proactively greet team members and guests, initiating interaction to provide service - Always use a positive parting remark to end the conversation Qualifications: - Perform a variety of cleaning activities which include, but not limited to, sweeping, mopping, dusting, polishing, vacuuming, disposing trash and servicing guest rooms and public spaces daily. - Replenish guest room supplies, empty wastebaskets. Rearrange furnishings, drapes and room accessories. - Provide necessary linen and amenities to guests in accordance with the guest room legend. - Leave rooms in uniform arrangement as determined by housekeeping management and make sure the door is closed and the room is locked. - Ensure special requests are noted and fulfilled - Meet, unload and check in laundry daily - Move laundry to designat...