Continuous Improvement Manager

Job description

Job Summary: The Continuous Improvement Manager is responsible for delivering service excellence utilizing people, processes, and technology on all projects. The Manager-Continuous Improvement performs data gathering, root cause analysis and performance trending in order to develop appropriate process control changes. Manages the initiatives, owns execution of improvement plans, controls and closes projects, and facilitates post-implementation metric review; ensuring project meets or exceeds timeline, budget and quality expectations. This includes requesting resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan. Utilizes leadership skills, sound judgment, and discretion to positively impact project teams and overall project success. Makes management presentations and submits reports as required. Manager-Continuous Improvement is responsible for leading projects and initiatives and influencing others but is not responsible for administering discipline to employees. Performs other duties as needed. Education and Experience: Bachelor's Degree required. Master's level Degree preferred. Minimum of...