Manager - Alterations & Tailoring - The Shops at La Cantera

Job description

Job Description The ide al Alterations and Tailor Shop M anager is motivated, results oriented and committed to providing outstanding customer service every day. A day in the life…: Teach, coach and develop employees to provide customers with the best service possible Identify, recruit and hire the best talent Coach employees to complete alterations/tailoring according to Nordstrom guidelines, service and quality standards Ensure the department workload is organized and items are completed by date promised Educate employees on proper fit, shop procedures and guidelines in a professional and friendly manner Manage office and labor expenses: You own this if you have… Previous experience in alterations/tailoring: An u nderstanding of safe and proper use of all equipment in the shop The a bility to communicate clearly and professionally with co-workers and customers A h igh level of ownership, accountability and initiative The a bility to work a flexible schedule based on department and store needs A high school diploma, or equivalent (preferred) We’ve got you covered…: Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variet...