Club Manager
Planet Fitness · Rapid City, South Dakota, US
Job Title: Club Manager Reports to: District Manager Status: Full Time/Supervisor/Exempt/Non-Exempt Job Summary Responsible for oversight of gym operations t...
Job description
Job Title: Club Manager Reports to: District Manager: Status: Full Time/Supervisor/Exempt/Non-Exempt: Job Summary: Responsible for oversight of gym operations to ensure positive member experience and a financially successful club. Essential Duties and Responsibilities: · Recruit, hire, train, schedule and supervise team members.· Member service oversight making sure all team members are providing a great customer service experience at all times.· High involvement in all front desk related tasks: greeting and welcoming members, gym tours, member service issues/questions, etc.· Provide support for team members and club members.· Create and maintain a positive image for the club.· Coaching and counseling performance to help achieve company standards. · Ensure prompt opening/closing of gym.· Ensure staff are aware and trained on all current marketing promotions.· Finish manager portion of onboarding, in Paycom, for all new hires.· Ensure the club is open and staffed during all hours of business. · Ensuring self and team members are implementing and adhering to all company policies and procedures.· Responsible for ordering supplies and tracking inventory. Essential Behavior Requirements...