Billing Director

Job description

Ergon, Inc. is seeking a full-time Billing Director to join our accounting team in Flowood, MS. The Billing Director leads and oversees the corporate Billing function, ensuring the accurate, timely, and efficient execution of all end-to-end billing processes. This role provides strategic direction, operational leadership, and continuous process improvement for customer-facing billing activities across the enterprise. The Director serves as the accounting subject matter expert (SME) for Order-to-Cash (O2C) processes and partners cross-functionally to support operational alignment, compliance, and scalability. We invite you to explore this opportunity with us! Job Duties and Responsibilities: - Direct and oversee the daily billing operations to ensure accurate, timely processing of billing transactions. - Lead, mentor, and develop a team of billing professionals, fostering a culture of accountability, service excellence, and continuous improvement. - Develop and update billing policies, procedures, and documentation to promote consistency and operational excellence. - Identify and implement process, system, and control improvements to enhance efficiency, scalability, and risk mitigat...