Sr Transportation Manager

Job description

Salary Range $85,420 - $113,100 Position Overview: The Senior Manager of Customer Operations will lead a team of detail-driven associates in the planning and execution of customer delivery schedule creation, maintenance, and quality control activities to support steady state, holiday, start-up, acquisition, and BCP. This role will be accountable for provoking and driving efficiency gains in operations through scheduling and configuration optimization and successful completion of integrating new business into the overall network. The Senior Manager of Customer Operations will work with systems teams, the national routing group, and project managers to improve the customer experience and operational execution, as well as coordinate special projects as necessary to support the company's strategic programs. Job Description: Description: - • Manage customer delivery schedule adjustments and manage holiday planning and BCP - Managerial activities associated with leading a team, including but not limited to: assignment of work activities to meet customer needs, engagement with team members on feedback, recognition and development activities. - • Lead quality control and process improvemen...