Service Team Manager

Job description

We are recruiting for a Service Team Manager to join our Service team! Location: Our Cheadle office: Hybrid working – 3 days in office, 2 days from home If so, this may be an opportunity for you. Read on and decide for yourself. - Are you ready to join a company offering career advancement opportunities throughout your career journey? - Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? - Are you looking for an inclusive environment with a culture of collaboration and belonging? - Do you have experience managing a team and providing excellent service to clients? JOB PURPOSE: Effective management of resources and processes to ensure quality, consistency and excellence of service. Building and maintaining effective client relationships to ensure thorough understanding of all clients in the current portfolio, including detailed knowledge of the client's business including their requirements from ADP. KEY RESPONSIBILITIES: To ensure delivery of excellent service through: - World Class Service delivery - Client retention - Associate retention, support, development and engagement KEY DU...