Data Center Technician Manager - Dallas, TX

Job description

Training Manager Position Overview: Black Box is seeking an experienced Training Manager to lead, scale, and continuously improve our technical training programs for electrical and low voltage technicians. This role oversees a team of Technical Trainers, drives consistent training delivery across multiple locations, and ensures technicians are fully prepared to meet safety, quality, and performance standards in the field. The Training Manager combines deep technical knowledge with strong people leadership, operational discipline, and strategic program management. This role is responsible for workforce readiness, standardized curriculum delivery, monthly training execution, and maintaining alignment across sites. Key Responsibilities: Leadership & Team Management: Lead, mentor, and develop a team of 5–6 Technical Trainers , providing coaching, performance feedback, and professional development. Assign trainers to locations and training initiatives based on business needs and skill sets. Establish clear performance expectations and ensure consistent training quality across all trainers and sites. Support trainer onboarding, certification, and ongoing technical development. Own the en...