Spa Sales & Guest Experience Lead

Job description

Replies within 24 hours Benefits: Now Hiring: Sales & Guest Experience Lead Hand & Stone Massage and Facial Spa Mooresville is seeking a dynamic, people-first Sales & Guest Experience Lead to help drive membership growth, elevate the guest experience, and lead our front desk team to success. This is a hands-on leadership role —you’ll be working alongside the team at the front desk while also coaching, motivating, and driving performance. The ideal candidate thrives in a sales-driven environment, enjoys mentoring others, and knows how to turn great guest experiences into long-term relationships. - Company parties - Competitive salary - Employee discounts - Free food & snacks - Free uniforms - Opportunity for advancement - Training & development What You’ll Do: Membership & Sales Growth: - Drive membership growth through strong guest engagement and consistent conversion practices - Lead by example in achieving and exceeding individual and team sales goals - Identify opportunities to improve conversion, retention, and overall guest value Facial Business Growth & Outreach: - Actively grow the facial business through in-spa education, service recommendations, and team coaching - Build a...