Section Manager - Change & Adoption

Job description

The Section Manager, Change & Adoption leads the planning and execution of change management and engagement activities that support ETS technology and workforce initiatives. This role ensures employees successfully adopt new tools, skills, and ways of working through clear communications, targeted enablement, and well defined adoption milestones. Working closely with Enterprise Technology & Security (ETS) leaders, project teams, and learning partners, the Section Manager aligns messaging, training reinforcement, and engagement activities to drive consistent, timely delivery. The role also champions learning and recognition, highlights digital skill achievements, and uses engagement insights and feedback to continuously strengthen change delivery across ETS. This position offers the opportunity to play a central role in strategic decision making, influence talent strategies that enable innovation, and expand leadership impact within a dynamic, forward looking organization. This position does not provide employment pursuant to the terms of a STEM OPT Training Plan. Core Responsibilities: - Develop and execute change management strategies and plans aligned to enterprise objectives and...