Shift Supervisor

Job description

Overview: At Chick-fil-A, we are seeking a proactive and dedicated Shift Supervisor to oversee daily restaurant operations, manage team performance, and ensure exceptional customer service. As a Shift Supervisor, you'll be a key player in maintaining our high standards, resolving customer concerns, and leading the team to success. Responsibilities: - Cash Management: Handle daily cash responsibilities, including balancing registers and processing transactions. - Inventory Oversight: Monitor and manage daily inventory needs, ensuring adequate stock levels and ordering supplies as required. - Customer Service: Engage with customers to address and resolve complaints, ensuring a positive dining experience. - Goal Management: Own and manage daily, weekly, and monthly goals to drive restaurant performance and meet targets. - Shift Organization: Oversee day-to-day business activities, including shift organization and addressing restaurant needs. - Team Management: Supervise team member performance, handle staffing needs, and address behavioral and performance issues. - Catering Orders: Execute catering orders and manage unique customer needs to ensure timely and accurate service. - Team S...