Bilingual Spanish Branch Manager - Gaithersburg MD
M&T Bank · Gaithersburg, Maryland, US
We are seeking a branch leader with proven branch banking management experience. Candidates must have a strong background in business development, community...
Job description
We are seeking a branch leader with proven branch banking management experience. Candidates must have a strong background in business development, community involvement, and be fluent in both English and Spanish. Overview: Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales. Has personal production responsibility. Primary Responsibilities: - Responsible for overall profitability by directing sales and business development, meeting operational objectives and ensuring the branch achieves its annual goals. - Leads team through coaching, performance management, and setting priority. Builds and develops branch staff. - Identifies Retail and Business Banking customer needs through the M&T sales processes, using the tools and resources to assist customers with short and long term solutions. - Proactively prospects and grows Business Banking relationships through outreach. Builds the bank’s presence in the community - Conducts interviews and selects employees based on staffing model. - Actively models and coaches customer service a...