Agency Support Specialist

Job description

Agency Support Specialist Be the first impression that makes a difference. We are looking for someone friendly, organized, and dependable to join our team as an Agency Support Specialist. This role is often the first point of contact for our clients and visitors, so you will play an important part in creating a positive experience while also helping keep the office running smoothly day to day. If you enjoy working with people, staying organized, and jumping in to help where needed, this could be a great fit. What You’ll Do: Answer and direct incoming calls in a professional and friendly manner Greet clients, visitors, and vendors and make them feel welcome Keep the front desk area clean, organized, and presentable Receive, sort, and distribute incoming mail and packages Prepare outgoing mail and coordinate shipments Work with delivery services and vendors as needed Provide general administrative support to leadership and staff Assist with special projects and day-to-day office needs Manage sensitive information with professionalism and confidentiality What We’re Looking For: Strong communication skills, both written and verbal A positive attitude and a customer-focused approach Pro...