ESC Officer

Job description

- Ipswich Borough Council - Address: Ipswich, Suffolk IP1 2DE - Salary: £14,021 - £14,730 per annum, plus 15% shift enhancement - Hours: 17 hours per week - Contract: Permanent. Required as soon as possible Reference: 0746: Ipswich Borough Council is looking for a highly motivated individual to join the Emergency Services Centre (ESC) team as an ESC Officer (part-time). You will work as part of a dedicated team providing a 24/7 service for Ipswich Borough Council. The ESC Officer will work 17 hours per week on a shift system. The ESC Officer role is challenging and varied and requires good organisational skills and an excellent telephone manner. You will deal with customers, internal departments, and external agencies to provide support in emergency situations. You will need excellent communication skills as you will be operating various computer systems, radios, and alarm equipment. Our main areas of operation deal with: monitoring of closed-circuit television (CCTV) co-ordinating response to the Home Emergency Alarm Response Service (HEARS) taking out-of-hours calls from members of the public and external bodies. Day to day: You will be based at the main Ipswich Borough Council O...