Ambulatory Service Representative II

Job description

POSITION SUMMARY: The incumbent is responsible for coordinating all the functions and activities related to ambulatory patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, and a variety of administrative duties in support of department (such as, handling forms, phones, filing, making appointments, photocopying, faxing, mailings, letters, reports, etc). Position: Ambulatory Service Representative II: Department: Renal Clinic Med Specialty: Schedule: Full Time: ESSENTIAL RESPONSIBILITIES / DUTIES: Performs a wide variety of administrative duties to ensure proper functioning of assigned department including, but not limited to: Reception & customer service Creating or verifying Master Patient Index (MPI) Registration demographics: Visit management: Appointment scheduling (including consults, tests, in-office procedures, follow-up visits and cross-booking interpreters, social services, radiology, etc.) Insurance/coverage verification: Co-payment collection: Front-end review and correcting registration & insurance edits Pre-authorization, referral coordination and referral r...