Resident Experience Associate

Job description

Role Summary: We are seeking a motivated Resident Experience Associate to join our team at one of our high-end Build-to-Rent (BTR) properties in Paddington, Central London. The successful candidate will be integral to daily property operations, focusing on resident relations and property management activities. This highly visible role will involve regular interaction with residents, prospective tenants, and visitors, helping ensure the highest levels of resident satisfaction and engagement. Reporting to the Senior Property Manager, the Resident Experience Associate will assist in managing the property, coordinating contractors, and supporting operational growth. Company Overview: CompassRock provides asset and property management services to the rental housing sector. Originally founded in the U.S., the company has expanded to the UK and is rapidly growing its portfolio of Build-to-Rent (BTR) assets across England and Europe. Backed by private equity, CompassRock is in an exciting growth phase, actively acquiring and developing new assets at a fast pace. With an entrepreneurial and innovative culture embedded in its DNA, the company values the dynamic, forward-thinking individuals...