Corporate Concerige

Job description

Job Title Corporate Concerige Job Description Summary As Corporate Concierge, this role delivers an exceptional resident and visitor experiences in every interaction, whilst delivering a range of on-site workplace services. With a focus on anticipating needs, listening to the resident and visitors, and making every interaction simple, effective, and quick. Job Description About the role: This role will be responsible for leading and delivering workplace services, ensuring consistently high levels of customer service satisfaction and strategic delivery of operational requirements. Key accountabilities include: Meet and greet visitors proactively in a timely manner. Manage reception services to ensure a positive customer experience. Announce arrival of guests. Accountable for workplace operations. Liaise with cleaning contractors to ensure kitchen areas, meeting rooms, and the Wellness centre are clean and used correctly. Complete daily walkthrough of workspace, reporting any maintenance and cleaning issues. Ensure locker and parking data integrity is maintained. Coordinate meetings and events, working with contractors such as security, cleaning, and catering to meet event requiremen...