Technical Account Manager

Job description

The Technical Account Manager will play a crucial role in client relationship management and technical advisory for Lucera Financial Infrastructures. They will act as the primary point of contact for NYC-based trading and technology clients, building deep relationships with front office fixed income desks, eTrading teams, and infrastructure partners. This role involves leading onsite or virtual technical reviews, workflow assessments, and optimization sessions to ensure the seamless integration of Lucera's low-latency network, trading gateways, and execution services. - Act as the primary technical contact for NYC-based trading and technology clients. - Build deep relationships with front office fixed income desks, eTrading teams, and infrastructure partners. - Lead onsite or virtual technical reviews, workflow assessments, and optimization sessions. - Support onboarding to Lucera's low-latency network, trading gateways, and execution services. - Troubleshoot connectivity, pricing workflows, order routing, latency concerns, and configuration issues. - Advise clients on RFQ, streaming, and CLOB execution models based on New York market structure. - Assist clients in integrating real...