Call Center Specialist - Remote (anywhere in the US) Little Rock, AR
SCM Insurance Services · Little Rock, Arkansas, US
Company: ClaimsPro LP - International Programs Group Call Center Specialist - Remote (anywhere in the US) Little Rock, AR IPG works in the contiguous 48 stat...
Job description
Company: ClaimsPro LP - International Programs Group Call Center Specialist - Remote (anywhere in the US) Little Rock, AR IPG works in the contiguous 48 states, Hawaii, and Puerto Rico handling a variety of claims including, but not limited to auto physical damage, inland marine cargo, dealers' open lot, property damage (commercial and homeowners) and general liability. We are seeking a Full Time Call Center Specialist to join our team in Little Rock, Arkansas! Reporting to the Claims Supervisor, the Call Center Specialist is the first point of contact regarding new and existing claims. Role Responsibilities: Make outgoing calls for messages received regarding new claims Enter new claim information into the client website Messages examiner with information regarding existing claims Communicates with insureds and co-workers in a professional, positive and proactive manner. Work collaboratively across all internal departments. Adhere to all company and department personnel policies and procedures. Other related responsibilities and tasks as assigned by your immediate supervisor or other management as directed. Duties may be added, deleted or changed at any time at the discretion of m...