Meritage Pool - Server
Pacific Hospitality Group · Napa, California, US
Position Summary The Server provides exceptional dining experiences by delivering attentive, knowledgeable, and efficient service.
Job description
Position Summary The Server provides exceptional dining experiences by delivering attentive, knowledgeable, and efficient service. This role is responsible for accurately taking and entering orders, guiding guests through menu selections, recommending food and beverage pairings, and ensuring a clean and welcoming dining environment. Servers play a key role in enhancing guest satisfaction while maximizing revenue through thoughtful upselling. Essential Duties & Responsibilities: Guest Service & Operations: - Greet guests promptly and present menus, offering recommendations on food, cocktails, and wine pairings - Explain menu items, preparation methods, and daily specials - Accurately take orders, noting dietary restrictions, allergies, and special requests - Enter orders into the POS system and coordinate timing with kitchen staff to ensure proper meal pacing - Deliver food and beverages in a timely and professional manner - Monitor guest satisfaction and respond promptly to requests or concerns - Clear, clean, and reset tables efficiently Sales & Revenue Generation: - Promote menu items and upsell food and beverage offerings to enhance the guest experience and increase profitabilit...