Digital Workspace Specialist

Job description

Company Description Fastmarkets is an industry-leading price-reporting agency (PRA) and information provider for global commodities, providing price data, news, analytics and events for the agriculture, forest products, metals and mining and new-generation energy markets. Fastmarkets' data is critical for customers seeking to understand and predict dynamic, sometimes opaque markets, enabling trading and risk management. Fastmarkets is a global business with a history dating back to 1865 and is built on trust and deep market knowledge. It has more than 700 employees spread across global locations in the UK, US, China, India, Singapore, Brazil, Belgium, Bulgaria, Finland and beyond. Job Description: As a Digital Workspace Specialist, you will be based on‑site at Fastmarkets’ London Head Office Monday to Thursday, providing high‑quality, face‑to‑face technical support to colleagues. You will play a key role in delivering an excellent end‑user experience across laptops, meeting‑room technology and collaboration tools. You will diagnose and resolve incidents and service requests across Windows and macOS devices, Microsoft 365, end‑user hardware, printers, basic network connectivity, and...