ACCOUNT MANAGER I

Job description

ACCOUNT MANAGER: SHERIDAN, HANOVER, PA: "Our jobs continue to be filled by PEOPLE not AI!" First Shift, Monday - Friday (8:00am-4:30pm) Job Summary: Achieve superior customer satisfaction and coordinate the successful execution of all jobs within each assigned account. Duties and Responsibilities: - Understand customer nuances to effectively represent them within the organization; communicate with internal departments; resolve customer concerns - Enter orders with complete job specifications into the Technique business system. - Process and prepare incoming mailing and shipping instructions. - Process and route all proofs returned by customers. - Accurately review, interpret and communicate all incoming instructions from customers to internal departments to ensure that high-quality products and services are delivered and exceed customers’ expectations. - Collaborate with the sales force in establishing and maintaining good working relationships with customers including preparing for and occasionally attending customer visits and identifying and communicating new opportunities to Sales Rep. - Request estimates and accurately quote prices to customer based on estimating proposal. Ens...