Front Desk-Customer Service Administrator

Job description

As an independent subsidiary of HME, CE provides repairs for all brands of drive thru equipment, nationwide. We also sell and install equipment and accessories for all brands of that equipment. CE’s culture is employee-focused, with the expectation that every team member takes ownership of making our workplace a better place, including the application of lean practices to continuously improve everything we do. At CE you will have the opportunity to learn and grow while developing our future products. Come join our team! We are currently recruiting for a Front Desk-Customer Service Administrator . What you will do in the position: Customer Service Administration: - Maintain CS schedule and coordinate team coverage - Assist with daily MDI Data - Assist with KPI monitoring Receptionist: - Present a pleasant and welcoming demeanor to all internal and external customers - Assist in the coordination of employee events - Clean kitchen fridge weekly - Clean and prep coffee station for following day - Greet and welcome guests - Answer incoming calls, assist customers with their needs, or, re-direct as necessary - Facilitate customer equipment drop offs and pickups - Order Processing/Clerica...