Senior Router Roll Off-North

Job description

** Remote Position with virtual and onsite training Must reside within the Florida Market area! Routing/Dispatch Experience Needed!: Strong Communication and Computer Skills preferred! Shift: 5:30am - 2:00pm ET Monday-Friday Rotating Saturdays I. Job Summary: Communicates back and forth with Waste Management Drivers to assist with problem resolution while on route. Handles incoming service orders, directs drivers, and resolves service issues. Interacts with customers, Waste Management customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses Waste Management proprietary software to enter ticket information and track activity. Shifts vary with the potential for overtime and Saturday hours depending particular site needs. Some initial travel (up to 15%) may be required to assist with centralization efforts. II. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. - Works with routing specialists, route managers, and the service department to optimize complex routes - Dispatches drivers to calls as they are received, using i...