Niebur Front Desk Opening Staff (Memb. Specialist 1)
Edwardsville YMCA · Edwardsville, Illinois, US
Description Shift: Tues/Wed/Thurs, 4:45 am-9 am and Sat 6:45 am-12 pm Reports to: Member Services Director Position Summary: Under the supervision of the Mem...
Job description
Description Shift: Tues/Wed/Thurs, 4:45 am-9 am and Sat 6:45 am-12 pm Reports to: Member Services Director: Position Summary: Under the supervision of the Member Services Director, the Member Specialist provides supervision of Member Services Team staff. Respond to member and guest needs and promote memberships and programs. Serves as a representative of the department in the absence of the Director. Delivers excellent service to all members, guests, and program participants that reflects the YMCA's mission, goals, and objectives. The Member Specialist must have a commitment to the YMCA and its core values of caring, honesty, respect, and responsibility. Our Culture: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming; we are open to all. We are a place where you can belong and become. We are genuine; we value you and embrace your individuality. We are hopeful; we believe in you and your potential to become a catalyst in the world. We are nurturing; we support you in your journey to develop your full potential. We are determined; above all, we a...