Manager of Operations

Job description

The Operations Manager coordinates and develops all operational aspects of all Show-Site operations, which are inclusive of Freight, Logistics and Decorating. Delivery of the highest level of customer service in the most efficient manner possible. Reports directly to the Senior Operations Manager. Responsibilities: Qualifications: - Coordinate and develop all operational aspects of Show-Site operations - Understands and works in lateral work streams - Lead Accounts (Level Owner, Hall Owner, Event Owner) - Fulfill roll in Show Planning process as required on assigned shows - Manages to provided Key Performance Indicator’s - Adhere to all Business Standard Operating Procedures - Exhibit a basic understanding of all lines of business required for production of event or show. - Develop fully integrated implementation plans for assigned show portfolio to ensure planned labor and show margins are met or exceeded - Manage people and assets for all assigned show, or assigned area on show to ensure direct costs are at or below plan - Ensure proper billing practices and proper documentation of materials, labor, and rental equipment is performed to ensure accurate invoicing for the purposes o...