Guest Experience Supervisor

Job description

Guest Experience Supervisor – Residence Inn Aberdeen Are you a hospitality professional who leads by example and takes genuine pride in the guest experience? We're looking for a motivated and people-focused Guest Experience Expert Supervisor to support our front office team and help set the standard for exceptional service at Residence Inn Aberdeen. Our hotel is conveniently placed in the Aberdeen city centre, Residence Inn Aberdeen is an apartment-style hotel and a dog-friendly hotel for the modern traveller. This is a brilliant opportunity for someone ready to take the next step in their hospitality career, combining hands-on guest service with real leadership responsibility. About the Role: As Guest Experience Expert Supervisor, you'll be the first point of contact for both guests and the front office team during your shift. You'll support management in coaching and developing your colleagues, ensure smooth day-to-day operations at the front desk, and take ownership of delivering a consistently outstanding guest experience. Aberdeen | £13.52 per hour: What You'll Do: Leadership and Team Support: - Act as a role model and mentor for the front office team, working alongside collea...