Member Service Representative II

Job description

Title: Member Service Representative II Position Close Date: May 18, 2026 Location: Reston, MB: Basic Function: The position is responsible for responding to member client inquiries and taking action to reconcile discrepancies in records and accounts. Routinely receives and pays cash or other negotiable items, is responsible for custody, balancing and security of cash, maintains assigned cash limits and balancing of daily transactions. Performs a variety of routine accounting functions including the reconciliation or balancing of subsidiary ledgers and general ledger reports. The position responds to member client inquiries on all branch products and services and identifies opportunities to cross sell or refer sales opportunities to other staff. Responsibilities: Maintain custody of cash drawer and daily cash holdings and reconcile cash on hand. Receives cash and cheques for deposit, verifies amounts and examines cheques for endorsement and processes transactions. Cash cheques and withdrawal receipts within discretionary limit, paying out money after verifying signature and checking for coverage. Process other transactions as requested by member clients including transfers, utility...