WIRE SERV SPEC

Job description

WIRE SERV SPEC Department: 2201-Operations: Employment Type: Full Time: Location: Pinnacle Support Center: Compensation: Depends on Experience: Description: GENERAL SUMMARY: Supports all Pinnacle Bancorp Banks on incoming and outgoing wires. Keeps accurate records of wire contracts and/or agreements. Assist internal and external customers as needed. JOB RESPONSIBILITIES AND DUTIES: - Provide customer service and support for external and internal customers regarding inquires and problem resolution. - Completes daily wire transactions for all Charters. - Reviews and processes customer wire contracts for all Charters. - Various other duties as assigned by management. - Regular and reliable attendance. KNOWLEDGE, SKILLS, AND ABILITIES: - Knowledge of Wire Transfer and Fiserv preferred. - Knowledge of windows-based programs on either an IBM or Macintosh Computer. - Skill in good customer service and telephone courtesy. - Ability to work under pressure and have constant interruptions while doing assigned responsibilities including reconcilement, verification, and computer input. - Ability to operate a PC with keyboard accuracy and speed. EDUCATION AND EXPERIENCE: PHYSICAL REQUIREMENTS: S...