Service Technician

Job description

Peak Water Services is dedicated to providing the best water and wastewater treatment solutions for our customers. We provide quality products and services backed by experienced wastewater and water treatment professionals who will ensure you get the most out of your water treatment system. Our knowledgeable staff is available to answer any questions you may have about our services or product. The Field Service Tech will assist customers and other employees by performing repairs, troubleshooting issues, evaluating and understanding their individual needs and formulating a plan to ensure they are met. This role contains travel to job sites that are located in Idaho into neighboring states. What you'll do: - Serves existing accounts by analyzing customer or company needs; planning daily travel schedule for self and other field personnel; effective/efficient communication with management, support staff, and salespeople; resolving problems - Establishes service by studying customer requirements; assigning human resources; ordering and gathering equipment and parts; troubleshooting and testing - Maintains rapport with customers by examining complaints; identifying solutions and suggesti...